Exchange policy

Because of the intimate nature of the items we sell, we are unable to return or exchange purchased toys and products unless defective. This is for the health, safety and peace of mind of our customers.

Any item that is designed to come into contact with any body part or fluid is non-returnable and non-resalable. Once these items leave our warehouse, they are considered used, and therefore cannot be returned.
This includes. but is not limited to: 

• Vibrators and Dildos
• All anal toys
• Pleasure rings and sleeved
• Lubes and lotions are also not returnable.

If you have any problem with your product, you can contact us at Info@soaringsensations.com to provide you the steps to follow.

Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.